Trustindex verifies that the original source of the review is Google.
IYF installed LVP in our home about 9 years ago and we’re currently looking into replacing them. Over time, gaps have continued to crop up, both end to end and side to side, as well as the floor lifting in different areas. Representatives from both IYF and the manufacturer have been out in the past two years, neither of which would acknowledge any responsibility or offer ideas on how to repair or even what was causing the issues. We understand that there’s not really any recourse due to the time element, but we are so disappointed in IYF. Over 2000 SF of expensive LVP needing to be replaced already.
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Jon Riddle
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Had a great experience with Matt, made an appointment and they showed up the next day. The same day we found a remnant and got quoted. The work was complete a week later with zero hiccups. Overall had a great experience with his family owned business! Would recommend
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Jim Cook
Trustindex verifies that the original source of the review is Google.
Just had new quartzite countertops done by ITF. They are great. Product was reasonably priced and fabrication was fast and smooth. I highly recommend them. Matthew, and everyone there, were a pleasure to deal with. I highly recommend them for any job.
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Erin Manzello
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This was our first experience hiring Its Your Floors for our home. Mike was the best! We had new floors , quartzite countertops , new sink and cook top in kitchen, baseboards throughout the house, ceilings painted, new doors and windows and all done efficiently. All his workers were respectful and cleaned as they worked. Loved all of them. I couldn’t be happier with the outcome. Mike was easily accessible. Was always available. Came by daily to check on things and had many suggestions. So helpful. The store itself has all you need to choose for your home ,slabs of stone, floor samples, etc. We will be using This company again I’m sure for our next project. So happy we found them.
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The Carricks
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They didn't communicate much to their subcontractor. I had to handle most of that coordination. Tried to claim that they didn't need to really use RedGard because water doesn't penetrate hardiback board. Even then, what they did had incomplete coverage. I let a LOT slide that I shouldn't have thinking that it would all come together in the end. After ~6months I noticed stains forming in my stone that wouldn't clean off. Found out they didn't do any sort of sealing or stain prevention on the stone or grout. They claimed sealing stone is really just preference and that I should CLR on unsealed natural stone on a regular basis. Even though every professional trade association working with tile and stone says stone should be sealed at the time of install. Hell, the manufacturer of the floor said it should be sealed prior to grout and again at completion. $10K shower and it isn't even keeping up with the builder grade from when the house was new about 11 years ago. Some parts of the floor are still wet 20hrs after use and apparently they think that's just fine.
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Noah Hertel
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It's Your Floor has done a lot of work for me over the last three years and all of it has been excellent. From exterior renovations to bathroom remodels, they're committed to making their customers happy.
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rhonda knott
Trustindex verifies that the original source of the review is Google.
Not a professional experience. I had to chase the salesman to maintain contact. Didn't feel as though he tried to earn my business. Overall, they had the product I sought, so I kept the contact. I requested my island to be covered in waterfall. That means both ends, one would expect to do 1/2 wpuod be a discussion and a reason. I was shocked, to learn on install day only 1 side was prepared. That should have been addressed with me to not "complete" the island. Of course...to complete it, I was told to pay the additional costs. Wouldn't have considered a partial...
The installers made no attempt at covering surfaces from dust or protect cabinetry. They left that date with no information of when a plumber would be in to reconnect the water to the sink or gas to the cooktop. I called the salesman and it was arranged for a different date but was never originally scheduled. Dropped the ball on that....it's not easy to clean up after install without water.
The communication was sub par through the process and the salesman had the audacity to argue with me and insult me during the waterfall issue. Very unprofessional. I will not use them for my other upcoming projects.
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Lesley Stuart
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This was the second project for which we hired It's Your Floor. We had a great, easy experience the first time with our kitchen countertop. This latest project was much larger--remodel of master bath, kids jack and jill baths, carpet entire upstairs, hardwood installation on stairs, and master bedroom. Matt did a fantastic job of communicating, coordinating, keeping us up to date. Only small issue was the initial carpeting we chose was not readily available, so we chose something else. We are thrilled with the results. As with any renovation you run into questions and modifications. IYF accommodated those with no extra cost or time delays. Easy experience from beginning to end. We would highly recommend them for any project, big or small. All of the painters, cabinet builders, counter installers, plumbers were all professional and a pleasure to work with!
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Tami Adams
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Quick service. Easy installation. Everyone from Matt in the showroom to the installers were professional and wonderful to work with!
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Jimmy Degollado
Trustindex verifies that the original source of the review is Google.
They explained in detail the different flooring and no haggling was necessary. Pricing was great. The installation team did a great job. Highly recommend them for all your flooring needs.
Need Reliable Flooring Installation Services or Remodeling Today?
If you are searching for dependable flooring company near me services, granite fabricators near me, wood floor installers near me, tile contractors near me, or remodeling contractors near me, IT'S YOUR FLOOR INC is ready to help.
8101 Blvd 26, North Richland Hills, TX 76180, United States
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Need expert help with damaged floors, outdated kitchens, or countertop upgrades? IT’S YOUR FLOOR INC provides reliable flooring installation services, professional granite countertop installation, and complete residential remodeling services in Keller, TX and nearby areas.
